I tried their product because the advertisement claimed that it was a free trial with only a small fee for shipping and handling. However, a month later they billed me $64.99 claiming that I had to call them if I didn't want to be charged for another bottle.
When I told them that I didn't see anything like that on the site they said it was there and told me they sent me an email notifying me. Guess where this email was, in the Spam folder that no one ever checks. Biggest scam ever!
Then when I told them to cancel the payment they claimed the free trial bottle was the second bottle and that I had to pay for the first one so there is no way of getting out of the $64.99 charge. I cannot believe that rip off companies like this are still allowed to exist.
This person wrote the review because of poor customer service at Apex Vitality and attached a photo. Reviewer claimed that he or she lost $65 and wants Apex Vitality to issue a full refund.
The most disappointing in user's experience was condescending, unhelpful, scam and insulting. The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.
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