Just like other reviews have mentioned, it seems like this company is just running a bunch of different scams. They use free trials to sucker people in and have varying terms and conditions that would make it hard for anyone to figure out what's really what.
Not to mention that their products do not work! The customer service rep herself mentioned that it takes between one and a half to three months to see any kind of results, and that the free trial isn't for seeing results at all. Doesn't make any sense. Customer service also contradicts themselves a lot with their promotions and terms, saying one thing only to change it the next minute or from one rep to the next.
Very dishonest and very scammy! Below are screenshots of the terms and conditions that fail to mention anything about the auto renewal and extra charges, yet here I am getting charged $74.99.
The "best they could do" "managerial price" aka the "final discounted rate" of $19.99 listed in their other terms and conditions if they cannot bill you at full price is what they're gracing me with after 30+ minutes on the phone with them. Staying far away from any and all of their products and suggesting that others do the same.
Product or Service Mentioned: Apex Vitality Lip Plumper Free Trial.
Reason of review: Poor customer service.
Monetary Loss: $20.
Preferred solution: Full refund.
I didn't like: Getting overcharged for something i didnt want, Youre just a scam, Contradicting information, Condescending reps.